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Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs

Read more
About Robert Walters Singapore

Since our establishment in 1998, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Contingent Workforce Solutions

Agile outsourced recruitment solutions for your non-permanent workforce.

What is Contingent Workforce Solutions?

Contingent Workforce Solutions (CWS) drive the sourcing, management and payment of non-permanent talent for your business. Whether you engage individual contractors, consultants, temporary staff or large project teams, non-permanent colleagues are a vital and flexible resource that add expertise, plug hard-to-fill skills gaps, support your organisation through intense periods, and help to deliver major transformation programmes. With experienced recruiters, best-in-class technology and expertise across all types of CWS, we make your life easier, delivering return on investment, cutting time to productivity, and eliminating risk.  

Our CWS teams work in a truly customer-centric way, combining operational excellence with an agile approach to ensure that you get the very best support and up-to-the-minute, expert advice when and where it matters most. Partner with us today and unlock the full potential of your contingent workforce strategy.

Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organisations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

Find the Contingent Workforce Solutions for you

We offer a comprehensive CWS portfolio. Work with us to put together the bespoke support package for the non-permanent resourcing that your business needs.


Managed Service Provision (MSP) offers a full procure-to-pay lifecycle for non-permanent resources, covering attraction, selection, background vetting, payment, and invoicing, while managing related suppliers. It ensures talent availability for business goals, alleviating the challenges of contingent workforce management.


Recruit Train Deploy (RTD) is a cost-effective and socially conscious way to utilise flexible resource and build a tech talent pipeline. For a single, all-in fee, we transform high-potential candidates into high-impact tech consultants. By doing so, we deliver the tech talent you need while driving social mobility and reducing skills gaps.                      


Resource Augmentation delivers vetted, skilled employed consultants to complement your contingent labour or statement of work resources. It's a scalable approach mitigating risks, providing cost saving and removing challenges with contractor legislation, permanent hiring, or statement of work consulting.                                          

 

 

What makes our contingent workforce management solutions different? 
 

Powered by data

We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. 

RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform to build a truly data-led approach to managing your non-permanent workforce. 

Enabled by tech

RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure. 

You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organisation. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.  

Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business.  

We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements. 

An award-winning service

Meet our expert contingent workforce team

Jessica  Holt

Jessica Holt

Managing Director of Workforce Consultancy

With over 20 years of experience, Jessica joined us in 2021 to establish our Workforce Consultancy function and consolidate our Employed Consultant Model.

Hazel  Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners.

Kristen  Buckheit

Kristen Buckheit

Managing Director, EMEA

As our MD, Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Kristin  Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business, empowering talent, developing trusted client partnerships, and providing best-in-class delivery.

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Contact us to discuss your contingent workforce needs

 

 

FAQs

Simply put, RPO relates to permanent hiring requirements and CWS to services that support the delivery and management of non-permanent resources. Together, they offer comprehensive and highly flexible solutions to all your talent needs.

  • Risk management: we own and manage the risks associated with engaging workers
  • Cost efficiency: we engage contingent talent through the most cost-effective route
  • Scalability: our solutions flex in line with client demand, enabling us to meet contingent hiring surges with no impact on BAU delivery
  • Visibility: we provide visibility of contingent workforce, enabling better compliance and cost management

We see clients engage contingent resource across a broad range of roles and we’ve developed talent pools filled with varied skills to quickly meet client needs. That said, typical contingent worker role types include Technology and Change roles, where workers are brought in to support on specific projects rather than BAU activity. 

We build sustainable partnerships with clients that enable us to truly understand their business and needs. Our recruiters understand the ‘fingerprint of success’ within a client and will assess the quality of candidates they engage with against this market to ensure they are the right fit for the role.

Our support extends right through a contingent workers contract, up until the point of offboarding. We support contingent workers through the onboarding and screening process, deliver their day-one inductions, manage the timesheet and payroll process during assignment, monitor all compliance requirements, and smoothly offboard them when their contract ends. 
 
Our Outsourcing services are provided by Robert Walters Group’s entity Resource Solutions Consulting Singapore Pte. Ltd.

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