ERP Business Analyst (6-months contract, East)

As an ERP Business Analyst based in Singapore, you will be at the heart of operational excellence by acting as a bridge between business users and technical teams. Your day-to-day responsibilities will involve engaging with stakeholders from Finance and Supply Chain departments to gather requirements for system enhancements.

What You'll Do

• Engage with business stakeholders from Finance and Supply Chain departments to understand, analyse, and document detailed business requirements for ERP enhancements.
• Evaluate change requests thoroughly, assessing their impact on existing business processes as well as system functionality to ensure alignment with organisational goals.
• Facilitate clear communication between business users and external vendors, ensuring that requirements are accurately translated into system solutions.
• Review functional specifications prepared by vendors, confirming they match business expectations and deliver the desired outcomes.
• Coordinate the delivery of change requests by monitoring progress through testing, deployment, and post-implementation support activities.
• Support User Acceptance Testing (UAT) by preparing test scenarios, executing tests, tracking issues, and ensuring successful resolution before go-live.
• Maintain comprehensive documentation of requirements, decisions made during project phases, and all implemented changes for future reference.
• Serve as a key contact point for ERP-related incidents and service requests, analysing reported issues to identify root causes and coordinating resolutions.

What You'll Need

• More than 2 years' experience in business analysis and project management
• Good experience with finance or supply chain processes would be preferred
• Prior experience with Dynamics 365 ERP will be an added advantage, else eagerness to learn
• Ability to work with regional internal stakeholders and external vendors to manage project effectively
• Strong analytical skills allow you to assess change requests thoroughly and identify root causes of reported issues within the ERP system.

What's Next

If you are enthusiastic about making a difference through collaborative problem-solving in ERP operations—this is your opportunity! Click APPLY or email your resume to felicia.romli@robertwalters.com.sg

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1872446 Felicia Valerie Romli