Sales Account Manager

Sales Account Manager Salary: S$5000 - S$6000 per month Location: Singapore

Keywords: customer-centric, global logistics, career development, inclusive culture, express delivery, relationship building, sales growth, client retention

Are you ready to take your sales career to the next level with a global leader in express logistics? This is an exceptional opportunity for a Sales Account Manager to join a highly respected organisation that has been connecting people and businesses across more than 220 countries and territories since 1969. As part of a passionate team of over 1,500 professionals, you will play a pivotal role in delivering possibilities, not just parcels, while enjoying the benefits of an award-winning workplace culture. With a strong commitment to employee development, inclusivity, and wellness, this company offers you the chance to make a meaningful impact every day. If you are looking for a role where your efforts directly contribute to connecting people and changing lives, this could be your perfect next step.

• Join an internationally recognised market leader in express logistics, renowned for its supportive and inclusive workplace culture and consistent recognition as one of Singapore’s best places to work.
• Enjoy comprehensive learning and development programmes designed to help you grow professionally, alongside competitive benefits and wellness initiatives that support your overall well-being.
• Be part of a collaborative team environment where your contributions are valued, and your success is celebrated as you help deliver world-class solutions to some of the globe’s most loved brands.

What you'll do:

As a Sales Account Manager, you will immerse yourself in the heart of the express logistics industry by managing a dynamic portfolio of clients within your designated territory. Your day-to-day responsibilities will revolve around nurturing long-term relationships with existing customers while actively identifying new business prospects through strategic outreach. You will collaborate closely with various internal teams to ensure seamless service delivery, resolve any client concerns swiftly, and uphold high standards of customer satisfaction. By leveraging advanced planning tools and maintaining meticulous records of all interactions, you will play an integral role in driving revenue growth and achieving ambitious targets. Your ability to analyse market trends, adapt strategies accordingly, and communicate effectively will be crucial in ensuring both personal success and the ongoing expansion of the company’s footprint in Singapore’s competitive logistics landscape.

• Act as the primary point of contact for customers within your assigned territory, ensuring their queries and issues are addressed promptly by collaborating closely with relevant internal departments.
• Manage a diverse portfolio of existing clients while proactively seeking out new business opportunities through regular face-to-face sales visits and relationship-building activities.
• Produce detailed reports and provide management with key performance data to evaluate progress against established targets and objectives.
• Coordinate with customer service, service recovery, and credit control teams to ensure all client concerns are resolved efficiently and effectively.
• Participate in regular meetings with marketing and sales management to review personal sales strategies and plans, ensuring revenue and shipment goals are consistently met.
• Develop and maintain a structured weekly customer visit cycle using global planning tools to maximise engagement with both existing and potential clients.
• Complete all required sales reporting tasks accurately and on time, including timesheets, activity logs, opportunity updates, and pipeline movement reports.
• Adhere strictly to regional profit margins and discount guidelines while formulating personal sales plans that drive growth within your territory.
• Build strong client relationships aimed at maximising account performance, reducing attrition rates, and minimising opportunities for competitors to gain market share.
• Analyse customer data regularly to identify trends or fluctuations, enabling timely follow-up actions that support continued business growth.

What you bring:

To excel as a Sales Account Manager in this organisation, your background should reflect substantial experience in sales environments where relationship management was key. Your interpersonal skills will allow you to connect authentically with clients from diverse backgrounds while fostering trust-based partnerships that stand the test of time. A keen eye for detail combined with analytical thinking will empower you to interpret complex data sets quickly—enabling informed decision-making that drives results. Your adaptability ensures you remain responsive to evolving client needs or shifting market conditions without losing sight of broader objectives. Above all else, your enthusiasm for supporting others—both customers and colleagues—will set you apart as someone who contributes positively to an inclusive workplace culture built on mutual respect.

• A minimum of three years’ experience in sales roles where you have demonstrated consistent achievement of targets within a fast-moving environment.
• Exceptional communication skills in both written and spoken English, complemented by excellent numeric abilities for accurate reporting and analysis.
• Proven presentation skills that enable you to engage stakeholders at all levels with clarity and professionalism during meetings or pitches.
• A dependable approach that allows you to work independently when required but also thrive as part of a collaborative team focused on shared goals.
• Resilience under pressure with the capacity to maintain effective performance even during challenging periods or when handling multiple priorities simultaneously.
• Ideally possess a degree in Business or an equivalent qualification that supports your understanding of commercial operations within the logistics sector.

What sets this company apart:

This organisation stands out as one of Singapore’s most celebrated employers thanks to its unwavering dedication to creating an inclusive environment where everyone feels valued. Certified as a top workplace year after year by leading global institutes, it fosters a sense of belonging among employees from all walks of life. The company invests heavily in professional development through tailored learning programmes designed to help individuals reach their full potential—whether they’re just starting out or looking for their next big challenge. Wellness initiatives ensure staff enjoy holistic support beyond their careers alone; meanwhile, competitive benefits packages reflect genuine appreciation for hard work. By joining this team, you become part of a global network committed not only to operational excellence but also making real-world differences by connecting people everywhere.

What's next:

If you are inspired by the prospect of shaping the future of express logistics while advancing your own career journey, now is the perfect time to take action.

Apply today by clicking on the link provided—your application will be warmly welcomed by our recruitment team!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir