Regional Engagement Manager

A leading global AI workflow builder is seeking a Regional Engagement Manager to join their Product & Growth Team in Singapore. This is an exceptional opportunity for you to play a pivotal role in transforming how major financial institutions produce and validate client-ready work, leveraging cutting-edge technology to automate complex processes across global teams.

• Join a globally recognised AI platform that is revolutionising workflows for major financial institutions, offering you the chance to work at the forefront of industry transformation.
• Enjoy a supportive and inclusive workplace culture with performance-based incentives, equity opportunities, and the ability to shape market expansion in Singapore.
• Benefit from flexible working arrangements, generous pension contributions, ongoing training opportunities, and the chance to collaborate with knowledgeable colleagues dedicated to shared success.

What you'll do:

As a Regional Engagement Manager based in Singapore, you will be responsible for orchestrating end-to-end customer outcomes by translating complex client problems into scalable solutions using advanced AI workflows. Your day-to-day activities will involve collaborating closely with cross-functional teams to develop reusable assets that streamline delivery processes while maintaining operational transparency through diligent tracking systems.

• Translate ambiguous client challenges into scalable, measurable workflows that align with platform capabilities while balancing client needs and technical constraints.
• Develop reusable playbooks, templates, and demonstration assets that empower teams and drive consistent delivery across multiple projects.
• Stay current on product direction by actively engaging with updates and translating them into actionable field-ready examples for clients and internal stakeholders.
• Maintain accurate tracking across dashboards, hubs, and documentation platforms such as Notion pages to ensure transparency and operational clarity.
• Monitor usage, adoption rates, and health metrics diligently, keeping all data up-to-date to inform decision-making and surface risks early.
• Run clear delivery plans by assigning owners, setting dates, managing dependencies, and proactively identifying potential obstacles before they impact outcomes.
• Prevent surprises by sending agendas ahead of meetings, capturing decisions effectively, publishing action logs with assigned owners and due dates for accountability.
• Communicate trade-offs and blockers promptly to both clients and internal teams in order to foster trust and maintain alignment throughout project lifecycles.
• Build trusted data-driven relationships with clients by owning trial-to-conversion-to-renewal motions in partnership with the Growth team.
• Drive adoption through builders by measuring return on investment (ROI) and turning feedback into concrete improvement plans with Engineering and Product teams.

What you bring:

• Over five years of experience in private equity, investment banking or tier 1 consultancies demonstrating your ability to navigate complex client environments.
• Proven track record of turning ambiguous client requests into scoped delivery plans with measurable outcomes that support organisational goals.
• Strong technical fluency enabling you to reason about workflows, data structures, failure modes without needing engineering credentials but maintaining credibility among technical peers.
• Excellent operational hygiene reflected in reliable tracking practices, thorough documentation standards, and robust governance processes that support transparency.
• Clear proactive communication skills allowing you to escalate issues early while closing loops efficiently between clients and internal teams.
• Comfort operating dependably within fast-changing environments where priorities may shift rapidly requiring adaptability and resilience.
• Willingness to travel within the region as needed supporting client engagement initiatives across diverse locations.
• Ability to build trusted relationships grounded in data-driven insights fostering loyalty among clients through effective governance mechanisms.
• Experience partnering collaboratively with growth leadership teams driving trial-to-conversion-to-renewal motions for sustained business success.
• Commitment to continuous learning demonstrated by staying current on product direction translating updates into actionable field-ready examples.

What sets this company apart:

This organisation stands out as one of the fastest-growing enterprise AI platforms globally—transforming how major financial institutions automate complex manual processes at scale. Backed by some of the world’s most respected investors following a landmark Series A funding round, it offers employees unparalleled access to cutting-edge technology shaping industry standards worldwide. The company fosters a supportive environment where inclusivity is prioritised; every team member’s contribution is valued regardless of background or experience level. Flexible working opportunities allow you to balance personal commitments while pursuing professional ambitions within a communal setting built on trust and mutual respect.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R25129986 Leher Shyam Dewani