Debit Cards Benefits Manager (12 months)

A global payments organisation is seeking a Debit Cards Benefits Manager for a 12-month contract based in Singapore. This role offers you the opportunity to shape and evolve the debit card product portfolio, focusing on customer value proposition, usage growth, and lifecycle optimisation. You will play a pivotal part in refreshing benefits across affluent and emerging affluent segments, ensuring that offerings are operationally sound, commercially viable, and closely aligned with customer needs.

What you'll do:

As a Debit Cards Benefits Manager based in Singapore, you will be entrusted with overseeing the entire debit card product portfolio.

• Take ownership of the debit card product value proposition across key customer segments including emerging affluent and affluent groups, ensuring alignment with evolving market needs.
• Identify customer requirements, usage drivers, and pain points through research and analysis to inform enhancements and refresh initiatives for the product portfolio.
• Conduct ongoing competitor and market benchmarking activities to maintain product relevance and differentiation within the industry.
• Drive strategic initiatives aimed at increasing debit card activation rates, usage frequency, and spend penetration among target segments.
• Monitor portfolio performance metrics regularly to identify opportunities for optimising customer engagement and profitability.
• Support marketing campaigns and offers in collaboration with internal teams to stimulate everyday card usage and maximise customer satisfaction.
• Implement and manage card benefits programmes across both debit and credit portfolios by identifying, refreshing or rationalising benefits tailored to target segments.
• Ensure all benefits are clearly positioned within the overall card value proposition so customers understand their advantages.
• Work closely with network partners, vendors, and internal stakeholders to deliver new features and enhancements for debit cards.
• Support issuer-specific priorities while aligning with broader payments strategy to ensure consistency across products.

What you bring:

To excel as a Debit Cards Benefits Manager in Singapore, you should bring proven expertise in cards product management—ideally within the realm of debit cards or consumer banking.

• Bachelor’s degree in Business, Finance, Marketing or a related field is required for this position.
• 5–8 years of experience in cards product management is highly desirable; experience in debit cards or consumer banking is preferred.
• A strong understanding of debit card mechanics including payments flows and regulatory considerations is essential.
• Proven ability to manage multiple initiatives simultaneously within a matrixed environment demonstrates your dependability.
• Excellent project management skills combined with cross-functional collaboration abilities are vital for success.
• Detail-oriented approach ensures execution-focused delivery of complex projects under tight deadlines.
• Strong organisational skills paired with effective time management enable you to handle multiple programmes efficiently.
• Analytical skills allow you to interpret performance metrics accurately for continuous improvement.
• Exceptional communication skills facilitate clear interaction with internal teams as well as external partners.
• Experience supporting issuer-specific priorities while aligning with broader payments strategy is advantageous.

What sets this company apart:

This global payments organisation stands out due to its commitment to fostering an inclusive workplace where collaboration thrives. The company’s dedication to nurturing talent means you’ll have access to resources designed specifically for professional development—whether it’s through formal training sessions or informal knowledge sharing networks.

What's next:

If you’re ready to make a positive impact on the future of debit cards by joining a collaborative team in Singapore, don’t miss this opportunity!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R25132560 Madiha Binti Md Ridza