Business Support Specialist (3 years)

Keywords: collaborative, dependable, supportive leadership, flexible working opportunities, generous pensions contributions, training opportunities, knowledgeable, team development, inclusive

This is your chance to shine in a role where your expertise will be celebrated and your impact truly felt. You’ll be at the centre of sales operations, championing seamless teamwork across departments and driving operational brilliance every single day. With a highly attractive salary package of S$7,000 - S$9,000 per month, you’ll thrive in an environment that prizes collaboration, knowledge sharing, and ongoing growth. If you’re eager to bring your business support skills to a place where they’ll make waves—and where you’ll be empowered to grow—this is the opportunity you’ve been waiting for!

• Unlock a rewarding monthly salary alongside exceptional workplace perks designed to nurture both your wellbeing and professional journey.
• Work from a prestigious address in Singapore’s bustling central business district, surrounded by a knowledgeable, dependable team that celebrates shared success.

What you'll do:

As a Business Support Specialist, you’ll become an indispensable part of ensuring everything runs smoothly behind the scenes for sales operations. Your days will be filled with energising collaboration as you lead a dedicated team focused on keeping CRM data precise, managing crucial documentation, and producing insightful reports that help shape strategic decisions. You’ll work hand-in-hand with Marketing, Finance, Supply Chain and more—ensuring communication flows effortlessly at every stage of the customer journey.

By overseeing contract management processes and policy communications, you’ll play a key role in upholding compliance while making sure operations are always running at their best. Your knack for spotting opportunities for improvement will see you implementing new practices that elevate workflow efficiency. As you mentor junior teammates through thoughtful task allocation and progress tracking, you’ll help them flourish while supporting senior leaders on high-impact projects that drive departmental success. This is your chance to make every day count in a role where your collaborative spirit and attention to detail will set you apart.

• Inspire and guide the Business Support team to deliver timely, accurate execution of all sales operations activities including CRM data management, documentation oversight, and detailed reporting.
• Serve as the essential connector between Sales and cross-functional teams such as Marketing, Finance, and Supply Chain to ensure smooth coordination throughout every customer interaction.
• Supervise contract management processes, reconciliation duties, and policy communications to uphold compliance standards while boosting operational efficiency.
• Drive the creation and presentation of vital business reports and dynamic sales performance dashboards while constantly seeking out process improvements for best practice adoption.
• Continuously monitor sales operations workflows and proactively evaluate their effectiveness to implement enhancements that support organisational growth.
• Mentor junior colleagues by thoughtfully allocating tasks, tracking progress closely, and nurturing service excellence through ongoing team development initiatives.
• Support the Vice President of Sales by executing departmental strategies and managing impactful projects that contribute directly to broader business goals.

What you bring:

To truly excel as a Business Support Specialist here, you’ll bring hands-on experience from similar roles within sales operations or business support settings. Having previously managed or supervised teams for several years means you know how to nurture talent and encourage collaboration among colleagues. Your technical toolkit includes advanced Microsoft Office skills; familiarity with CRM platforms will help streamline daily workflows even further. Communication is one of your standout strengths: you’re able to share information clearly across different audiences while resolving issues thoughtfully. Organisationally adept, you thrive when balancing multiple priorities without ever losing sight of accuracy or quality. Most importantly, your proactive approach ensures operational processes are always evolving for greater efficiency—making you an invaluable member of any forward-thinking team.

• Diploma or Bachelor’s degree in Business, Sales or a related field showing your dedication to academic achievement.
• At least 6-8 years’ relevant experience with 2-3 years spent guiding teams or supervising within sales operations or business support environments.
• Demonstrated people management abilities paired with excellent team coordination skills that foster cross-functional collaboration.
• Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint) plus experience using CRM systems is highly valued.
• Outstanding communication skills combined with resourceful problem-solving abilities so you can tackle challenges while upholding organisational standards.
• Impeccable organisational skills with sharp attention to detail enabling you to juggle multiple priorities even when things get busy.
• A proactive sense of ownership coupled with initiative that drives continuous improvement across all aspects of operations.

What sets this company apart:

This organisation is truly special thanks to its steadfast commitment to building an inclusive workplace where everyone feels respected and supported from day one. Employees enjoy flexible working opportunities tailored for real work-life balance alongside generous pension contributions that secure long-term peace of mind. The company invests wholeheartedly in training programmes designed to nurture both technical expertise and personal growth—so everyone has access to resources needed for career advancement.

What's next:

If this energising opportunity as Business Support Specialist excites you and you’re ready to make an impact within an inclusive team environment—don’t wait!

Apply today by clicking on the link provided—your next big career adventure starts now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir