Leadership Exchange: Boomers vs Zoomers

Navigating the Workforce: Insights on Baby Boomers and Generation Z

Introduction

On March 25, 2025, senior HR leaders convened for a thought-provoking webinar to discuss the evolving dynamics between Baby Boomers and Generation Z in the workplace. The session aimed to explore generational differences, workplace loyalty, career expectations, and the impact of emerging technologies. Here, we summarise the key insights and discussions from the event.

Generational Loyalty and Career Dynamics

The webinar opened with a discussion on workplace loyalty, noting that Baby Boomers often remain with a single employer for extended periods, while Gen Z prioritises personal growth and flexibility. The panelists agreed that Gen Z's loyalty is more aligned with organisational values and concepts like work-life balance and micro-retirements rather than traditional tenure.

The Challenge of Retaining Gen Z Talent

The conversation revealed that Gen Z employees are keen on gaining diverse experiences and are not averse to switching jobs to achieve their career goals. This trend challenges HR professionals to design roles and career paths that cater to Gen Z's desire for continuous learning and advancement. The panel emphasised the need for organisations to offer skill-based training and clear career roadmaps to keep Gen Z engaged.

Technology's Double-Edged Sword

The session also explored the influence of technology and AI on the workforce. While Gen Z is often considered digital natives, there is a palpable concern among them about AI potentially replacing jobs. The panelists advocated for leveraging AI as a tool for enhancing productivity while emphasising the need for upskilling and reskilling to prepare the workforce for technological shifts.

Mental Health and Well-being

Mental health emerged as a significant topic, with Gen Z being more vocal about their mental well-being compared to previous generations. The panelists discussed the importance of creating a supportive environment where employees feel safe to express their mental health challenges. Organisations are encouraged to provide resources like Employee Assistance Programs (EAPs) and mental health training for managers to foster a culture of openness and support.

Embracing Diversity and Sustainability

The conversation touched upon the significance of Diversity, Equity, and Inclusion (DEI) and Environmental, Social, and Governance (ESG) initiatives in attracting and retaining Gen Z talent. This generation values organisations that demonstrate a commitment to social and environmental responsibility. The panelists highlighted the need for companies to integrate these values into their core business strategies to resonate with Gen Z employees.

Conclusion

The webinar concluded with a consensus on the necessity for organisations to adapt to the evolving expectations of Generation Z. By embracing flexibility, prioritising mental health, leveraging technology responsibly, and committing to DEI and ESG initiatives, companies can effectively engage and retain this dynamic generation. As Gen Z continues to enter the workforce, it is imperative for HR leaders to foster environments that support their growth, well-being, and aspirations, ultimately shaping the future of work.