Application Support Engineer (Trading Systems, Automation)

A well-established financial services provider with a strong presence in the capital markets industry is undergoing a digital transformation across its core trading systems. With a multi-asset product suite spanning equities, futures, FX, and more, the firm is investing in technology to enhance performance, automation, and reliability. The IT team plays a critical role in supporting production environments, ensuring system resilience, and driving innovation through automation.

Job Responsibilities

• Provide Level 2 application support for trading and financial systems, ensuring high availability and performance of critical platforms.
• Investigate, troubleshoot, and resolve incidents in a timely manner, with a focus on root cause analysis and long-term remediation.
• Collaborate closely with developers, infrastructure teams, and vendors to drive continuous improvement of support processes and system reliability.
• Build and enhance monitoring, logging, and alerting tools to detect and prevent issues proactively.
• Support deployment activities and production change management using CI/CD pipelines and automation tools.
• Drive system stability and reliability initiatives aligned with SRE (Site Reliability Engineering) best practices, even if not formally titled as SRE.
• Participate in the improvement of workflows, automation scripts, and incident response protocols.

Job Requirements

• Strong hands-on experience in application support within financial services, ideally in domains such as trading, brokerage, asset management, or capital markets.
• Prior experience in application development is preferred but not mandatory - candidates should have a solid understanding of how applications are built and operate in production.
• Great advantage: Exposure or familiarity with CI/CD pipelines, monitoring tools (e.g., Grafana, ELK, Zabbix), incident management, and automation using scripting languages like Python, PowerShell, or Bash.
• Good advantage: Good understanding of .NET or Java-based applications, APIs, and database systems (SQL).
• Interested in SRE or Demonstrated SRE mindset: proactive, analytical, focused on reducing toil, and passionate about automation, reliability, and system uptime.

Why You Should Join Them

• Be part of a technology-forward team driving real-time trading and platform resilience in a fast-paced financial environment.
• Work directly on mission-critical systems that support the firm’s core trading and investment activities.
• Join a team that values engineers who think like problem-solvers, not just operators — with room to grow into full SRE or architecture roles.
• Competitive compensation package, collaborative culture, and a clear runway for skill development in automation, cloud, and financial systems.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1766249 Josh Lim