Account Director (IT Outsourcing)

Keywords: Financial Services Industry, IT Outsourcing, Client Relationship Management, B2B Sales Processes, Infrastructure Managed Services, Application Services, Java/Springboot, Payments

An exciting opportunity awaits experienced professionals to join a leading global IT services provider as an Account Director, specialising in the Financial Services Industry vertical. Based in Singapore, this role is perfect for those who thrive on nurturing client relationships while driving new business within a collaborative and supportive environment. The organisation is renowned for its commitment to professional growth, offering flexible working opportunities and access to cutting-edge technology solutions. As an Account Director, you will play a pivotal role in shaping the future of digital transformation for major financial institutions, leveraging your expertise to deliver outstanding results and foster long-term partnerships. If you are passionate about making a tangible impact in the IT outsourcing space and value a workplace that encourages knowledge sharing and personal development, this is the ideal next step in your career.

• Join a globally respected IT services provider with a strong presence in the Financial Services Industry, where your expertise will directly influence high-value client engagements and strategic business growth.
• Benefit from flexible working opportunities and ongoing training programmes designed to support your professional development and keep you at the forefront of industry trends.
• Work alongside knowledgeable teams in a culture that values collaboration, dependability, and inclusive leadership, ensuring you have the support needed to excel in complex sales environments.

What you'll do:

As an Account Director (IT Outsourcing) based in Singapore, you will be entrusted with both expanding existing client relationships within the Financial Services Industry as well as identifying new avenues for growth. Your day-to-day responsibilities will involve developing detailed account plans, executing strategic initiatives to meet business goals, and collaborating closely with internal teams to deliver tailored IT solutions. You will be expected to manage complex sales cycles from initial pitch through bid management to contract negotiation, utilising advanced B2B sales techniques and digital engagement tools. Success in this role requires not only a deep understanding of current industry trends but also the ability to communicate persuasively with diverse stakeholders. By maintaining rigorous CRM practices and staying attuned to market developments, you will ensure that both client satisfaction and organisational objectives are consistently achieved.

• Identify and pursue new business opportunities within the Financial Services Industry vertical by leveraging your market insights and established network.
• Demonstrate proven success in securing new business deals with significant Total Contract Value, consistently achieving ambitious annual targets.
• Maintain and grow relationships with key clients by understanding their evolving needs and proactively upselling or cross-selling additional IT services.
• Develop comprehensive account plans and manage execution strategies to ensure business objectives are met or exceeded across multiple accounts.
• Handle complex sales pitches by crafting compelling value propositions tailored to each client’s unique requirements and managing all aspects of bid processes including pricing strategies.
• Utilise modern B2B sales processes and digital tools to build, maintain, and report on a robust sales pipeline that supports sustainable revenue growth.
• Monitor industry competitors, emerging products, and market conditions to identify new business opportunities and inform strategic decision-making.
• Stay informed about the latest trends in Infrastructure Managed Services, Application Services, Cloud Solutions, Data and Analytics, ensuring your recommendations are always relevant.
• Deliver engaging presentations and communicate effectively with stakeholders at all levels, including large audiences during virtual or onsite events.
• Maintain strong CRM hygiene by continually assessing sales performance metrics and communicating activities required to achieve set targets.

What you bring:

To excel as an Account Director Information Technology Outsourcing, your background should reflect substantial experience within the Financial Services Industry—particularly in roles focused on IT outsourcing or managed services. Your proven track record of developing strategic account plans demonstrates your ability to nurture lasting partnerships while delivering measurable business outcomes. A thorough grasp of contract negotiation principles paired with commercial awareness allows you to structure deals that benefit both clients and your organisation. Your consultative approach ensures that every solution is thoughtfully aligned with client needs, while your communication skills empower you to present ideas clearly across varied audiences. Familiarity with digital engagement tools further enhances your effectiveness in today’s evolving marketplace. Experience working with global banking clients will set you apart as someone who truly understands the nuances of this sector.

• Bachelor’s or Master’s degree in Business or Computer Science provides a solid academic foundation for understanding complex IT solutions.
• 10 to 15 years of industry experience with at least 6 years spent in roles directly related to IT outsourcing or managed services within the Financial Services Industry ensures you bring valuable sector-specific insights.
• Demonstrable understanding of the IT industry landscape, service directions, and intricate sales cycles enables you to navigate challenging client environments effectively.
• Experience developing account plans and managing execution strategies equips you with the skills needed for successful long-term relationship management.
• Basic contract negotiation skills combined with commercial management acumen allow you to handle complex deal structures confidently.
• Proven ability to engage buyers through consultative selling approaches ensures you can tailor solutions that address specific client pain points.
• Strong presentation skills coupled with excellent communication abilities enable you to influence decision-makers at all organisational levels.
• Familiarity with modern B2B sales processes as well as buyer engagement techniques using digital platforms keeps your approach current and effective.
• Prior experience managing or selling into retail or commercial global banks is highly advantageous for this position given its focus on financial services clients.

What sets this company apart:

This organisation stands out as a trusted partner for some of the world’s most prominent financial institutions due to its unwavering commitment to excellence in IT outsourcing solutions. Employees benefit from a culture rooted in collaboration, inclusivity, and continuous learning—ensuring everyone has access to resources that foster both personal growth and professional advancement. Flexible working arrangements support work-life balance while comprehensive training programmes keep staff up-to-date on emerging technologies such as cloud computing, data analytics, and application services. The company’s supportive leadership style encourages open communication across all levels of the business, creating an environment where every team member feels valued for their contributions. With a reputation for delivering innovative solutions tailored specifically for the financial sector, this employer offers unparalleled opportunities for those seeking meaningful impact within a dependable global network.

What's next:

If you are ready to take your career in IT outsourcing sales to new heights within the Financial Services Industry, this is your chance to make a difference alongside like-minded professionals committed to excellence.

Apply today by clicking on the link provided—your next rewarding challenge awaits!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R21100958 Harsh Paras Mehta