Client Services Analyst (Bahasa) private wealth

They are looking for a Client Services Analyst with proficiency in Bahasa to join their team in Singapore.

They are looking for a Client Services Analyst with proficiency in Bahasa/Malay to join their team in Singapore. This role offers an excellent opportunity to work in a fast-paced environment, supporting both Investment Representatives and clients. The successful candidate will have the chance to learn, achieve and grow within a company that values integrity, excellence and strong team ethic.

• Opportunity to work with a market leader in financial services
• Chance to learn, achieve and grow within the company
• Role that balances personal lifestyles, perspectives and needs

What you'll do:

As a Client Services Analyst, your role will be pivotal in supporting both the Investment Representatives and clients. You will be responsible for liaising with various business units, ensuring compliance with policies and procedures, resolving client queries promptly, managing transactional documentation, and handling administrative tasks efficiently. Your ability to multitask under pressure will be crucial in this fast-paced environment.

• Liaise with various Business Units to ensure client documentation is in compliance with policies and procedures
• Promptly follow up and resolve all client queries
• Take client orders and understand the client’s overall relationship with the bank
• Handle trade booking and settlement
• Resolve settlement and funding issues
• Follow up on margin calls and resolve collateral issues
• Manage transactional documentation such as client suitability and eligibility
• Ensure full awareness of and adherence to internal policies and procedures
• Complete administrative tasks such as travel/hotel bookings, expense claims, mailing of marketing materials

What you bring:

The ideal candidate for the Client Services Analyst role is fluent in English and Bahasa/Malay, holds a university degree with at least 1-2 years of relevant experience in financial services. You possess CACS Paper 1 & 2 along with strong knowledge of Private Banking investment products. Your meticulous attention to detail coupled with your ability to multitask effectively under pressure makes you stand out. You are willing to work outside normal working hours when required and have a keen interest in the private banking industry. Your excellent communication and interpersonal skills make you a proactive and collaborative team player.

• Fluency in English and at least intermediate level of proficiency in verbal and written Bahasa/Malay
• Degree Holder/University graduate with minimum 1 to 2 years of relevant financial services experience
• Possession of CACS Paper 1 & 2
• Strong knowledge in Private Banking investment products such as FX, Equities, Fixed Income, derivatives
• Detail-oriented and meticulous nature
• Ability to multitask and work under pressure within tight timeframes
• Efficiency in a fast-paced environment
• Willingness to work outside of normal work hours as required
• Proactive and collaborative team player mentality in a dynamic team setup
• Keen interest in private banking industry

What sets this company apart:

Our client is a market leader in the financial services sector, providing a wide range of investment banking, securities, investment management and wealth management services. They are committed to fostering a culture that balances personal lifestyles, perspectives and needs. Their employees are their greatest asset, and they believe in providing a superior foundation for building a professional career - a place for people to learn, achieve and grow.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua