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Production Support Engineer

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Keywords: Support Engineer, Trading Infrastructure, Linux OS, SQL Server, Algorithmic Trading

An exciting opportunity has arisen for a dedicated and experienced Production Support Engineer to join a dynamic team based in Singapore. This role is perfect for someone who thrives in a fast-paced, data-driven environment and has a passion for problem-solving. The successful candidate will be part of a team that operates across all major APAC markets, providing high-touch user support and ensuring the smooth running of front office trading flows. This role offers the chance to work with cutting-edge technology and be part of an innovative culture that continuously strives to deliver high-quality returns.

  • Join a global quantitative and systematic investment manager
  • Provide high-touch user support across all major APAC markets
  • Work with cutting-edge technology in a data-driven environment

What you'll do:

As a Production Support Engineer, you will play a crucial role in maintaining the smooth operation of our client's sophisticated trading infrastructure. You will be responsible for ensuring all trading components are up and running before the start of each trading day, coordinating with various teams for issue resolution, and supporting the release management process to ensure stability of the production environment. Your role will also involve maintaining static databases, developing tools to enhance monitoring capabilities, and providing out-of-hours support when necessary. This role requires excellent problem-solving skills, strong business analytics capabilities, and a commitment to resolving issues.

  • Provide support for trading infrastructure including manual trading applications, algorithmic trading platforms, exchange/FIX connectivity systems, and risk systems
  • Ensure all trading components are operational before the start of each trading day
  • Coordinate with various front-to-back teams for issue resolution
  • Support the release management process ensuring stability of the production environment
  • Maintain and support static databases and supporting processes
  • Develop tools to continuously improve monitoring of the trading environment
  • Provide evening/weekend support as required (normally through remote access)

What you bring:

The ideal candidate for this Production Support Engineer role brings more than just technical skills; they bring a drive to solve problems and a commitment to issue resolution. With over two years' experience in scripting languages such as Bash, Command Dos, PowerShell, or Python, and a minimum of three years in a support role, you have the technical expertise necessary for this role. Your excellent problem-solving skills, combined with your highly effective business analytics capabilities, make you an asset to any team. You are comfortable with both Windows desktop and server administration, and have a high level of experience with Linux OS. Your expert relational database skills (preferably SQL Server or Postgres) round out your technical skill set.

  • At least 2 years of Bash, Command Dos, PowerShell, or Python scripting experience is essential
  • Minimum 3 years in a support role is required
  • Excellent problem-solving and highly effective business analytics capabilities are needed
  • Must have a keen focus on ownership of issues and commitment to resolving them
  • Excellent written and oral communication skills are essential
  • Expert windows desktop and server administration experience is essential
  • High level of Linux OS experience is essential
  • Expert relational database skills (in order of preference: SQL Server, Postgres) are essential

What sets this company apart:

Our client is a global quantitative and systematic investment manager that operates across all liquid asset classes worldwide. They are a technology and data-driven group implementing a scientific approach to investing. Their culture of innovation continuously drives their ambition to deliver high-quality returns for their investors. This is an opportunity to be part of a team that values collaboration, commitment, and understanding, where every member's contribution is recognised and valued.

What's next:

Ready to take the next step in your career? Don't miss this exciting opportunity!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R21100958 Harsh Paras Mehta

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Support

Industry: IT

Salary: variable bonus

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Singapore

Job Reference: M4MW8J-1065A0C5

Date posted: 27 May 2024

Consultant: Harsh Mehta (R21100958)

Phone number: +65 6228 5386


Harsh Mehta (R21100958)

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