IT Support Executive

An exciting IT Support Executive job has become available at a cutting-edge biotechnology company.

About the IT Support Executive Role:
In this role, you will provide hands-on support for hardware and software on Windows and Mac. In addition, you will also be supporting networking and local server resources.

Key Responsibilities:

• Provide technical support and troubleshooting on network, system, hardware and software
• Perform system administration and user account management
• Perform installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Develop new manuals and ways to improve current documentation

To succeed in the IT Support Executive role, you will need to have a strong interest in IT. It is beneficial to have one year of experience in IT desktop support and end-user support.

Key Requirements:

• Diploma or degree in Information Technology, Computer Science or an IT-related field
• One year of experience in system/network/computer support on Windows and Windows Servers and backup solutions
• Experience with hardware troubleshooting and resolving PC/Mac system/network issues
• Experience with Active Directory, GPOs, DNS, DHCP and IIS
• Experience engaging within cross-functional business, IT stakeholders and vendors
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

This is an excellent opportunity to advance your career with a cutting-edge biotechnology company. The company offers state of the art biotechnology solutions that help form the basis of many significant scientific research. This global bio-technology company is one of the top leaders in the industry and they offer diversity and growth for innovation for all employees, which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support Executive job.

Apply now or contact me to learn more.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R1986634 Alphonsus Sim Zheng Wei