IT Operations & Support Engineer

Our client is a leading firm, looking for a Regional IT Support Engineer to join their technology team. This role is ideal for someone who enjoys a mix of hands-on technical support, infrastructure management and collaborating with global colleagues.

What You’ll Do:

• Keep the IT infrastructure (servers, networks, cloud platforms) stable, secure, and high-performing.
• Troubleshoot and resolve user issues (hardware, software, connectivity) across multiple environments.
• Manage updates, patches, backups, and system monitoring to ensure maximum uptime.
• Partner with regional and global IT teams to roll out new tools and projects.
• Document processes, incidents, and fixes to improve efficiency and knowledge sharing.

What You'll Bring:

• At least 5 years of experience in IT operations, systems, or technical support.
• Solid knowledge of infrastructure, networking, cloud platforms, and operating systems (Windows/Linux).
• Hands-on experience with Microsoft 365, Active Directory, VPNs, and collaboration tools.
• Strong troubleshooting skills with a proactive approach to incident management.
• Certifications like ITIL, CCNA, Azure Fundamentals, or CompTIA are a bonus.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R2197976 Isha Arief Hussain