IT Service Desk Analyst

Our client is a leading financial institution, looking for an IT Service Desk Analyst for their Singapore office.

What You'll Do:

• Provide hands-on desktop and IT support for users.
• Support server and network infrastructure in collaboration with global teams.
• Manage IT projects and ensure smooth overnight support processes.
• Troubleshoot and resolve hardware, software, and network issues.
• Maintain system documentation.

What You'll Bring:

• Degree in Information Technology, Computer Science or equivalent.
• At least 3 years of IT support experience (ideally in banking or financial services).
• Experience working with tools such as O365, MS Office, JIRA.
• Experience with AD, system setups, user onboarding, and support tools.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R2197976 Isha Arief Hussain