Business Analyst - Japanese Speaking
Keywords: Business Analyst, Japanese Speaking, Digital Platforms, Technical Solutions, Data Analysis
Our client is seeking a passionate, driven, technically savvy and commercially astute Business Analyst to be a key part of their Global Digital & Technology team. This role offers the opportunity to drive growth on digital platforms and engage with both external stakeholders and with software developers and IT architects (internal). The ideal candidate will be a strong analytical thinker with a track record of systems-level problem solving and developing successful plans in a fast-paced environment. They should also have very strong communication skills and be able to work collaboratively in a team environment.
* Key role within a dynamic Global Digital & Technology team
* Opportunity to drive growth on digital platforms
* Work collaboratively with diverse teams and stakeholders
What you'll do:
As a Business Analyst with Japanese language proficiency, you will play an integral role within our client's Global Digital & Technology team. You will be responsible for driving growth on their digital platforms, engaging with external stakeholders as well as software developers and IT architects. Your ability to understand and document business requirements, analyse current business processes, create detailed user stories, translate business requirements into technical specifications, analyse data for insights, optimize features rolled out, provide regular updates on progress, and train stakeholders in adopting new product features will be crucial for success in this role.
* Collaborate and communicate with stakeholders to understand and document business requirements
* Work with internal stakeholders such as UX Research team, conversion rate optimization team to elicit necessary requirements to improve the e-commerce platform
* Analyze and document current business processes and workflows from current state to future state
* Create detailed user stories in JIRA and lead the scrum team/ squad in explaining the requirements
* Work closely with development teams to translate business requirements into technical specification
* Analyze and interpret data to provide insights using Google Analytics, Fullstory, Data AI and other analytics tools
* Analyze post-delivery of features, ensuring features meet the original expectations in terms of uplift and optimize features rolled out
* Provide regular updates on progress in absence of delivery lead
* Train the franchisees in adoption of new product features by creating training materials and communicating those through live demonstration
What you bring:
The ideal candidate for the Business Analyst role will bring a strong blend of analytical and problem-solving skills, excellent communication and interpersonal skills, and familiarity with business analysis tools such as Google Analytics. You should be able to work collaboratively in a team environment and preferably have experience in the QSR industry, retail industry or consulting. Proficiency in Japanese and English languages (JLPT N1), exposure to Google Analytics, understanding of SDLC processes especially in Agile methodology such as Scrum, and competency in JIRA are essential for this role.
* Bachelor’s degree in a relevant field (e.g., Business, Information Technology, Computer Science)
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Familiarity with business analysis tools such as Google Analytics
* Ability to work collaboratively in a team environment
* Experience in QSR industry, retail industry or consulting is preferred
* JLPT N1 – able to read and communicate in Japanese and English
* Exposure and hands on experience to Google Analytics is necessary, BI reporting such as DOMO and CX tools such as Fullstory is preferred but not necessary
* Understanding of software development life cycle (SDLC) processes especially in Agile methodology such as Scrum
* Competency in JIRA is compulsory
What sets this company apart:
Our client is a global leader in their field, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment that fosters creativity and collaboration. Their Global Digital & Technology team is at the forefront of digital transformation, making it an exciting place to grow your career.
What's next:
Ready to take your career to the next level? Apply now!
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R2095279 Tulay Carlsten
