Senior Client Services Coordinator
Salary SGD75000 - SGD95000 per annum + Performance Bonus
Consultant Shayna Ang (R1653684)
Date posted 29 November 20192019-11-29 2020-01-28 call-centre-and-customer-service Singapore SG SGD 75000 95000 95000 YEAR Robert Walters https://www.robertwalters.com.sg https://www.robertwalters.com.sg/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Senior Client Services Coordinator job has just been made available at a global technology services firm in Singapore. Your main responsibility will be to act as a crucial point of contact to Japanese speaking counterparts.
About the Senior Client Services Coordinator Role:
In this role, you will manage all ongoing post-sales relationship and networking, staying connected with client accounts and provide professional business insights. You will also need to analyse client data to improve their experience and to grow the relationship.
- Maintain and manage ongoing post-sales relationship
- Provide professional business advice and insights to clients
- Onboarding of client accounts
- Develop and manage client portfolios
- Improve customer experience by providing support from start to end
- Handle and resolve and requests and complaints, problem solving
To succeed in this Senior Client Services Coordinator role, you must possess outstanding communication skills and be fluent in Japanese to liaise with Japanese-speaking counterparts, as this is a client-servicing role.
- Bilingual in English and Japanese (both written and verbal)
- Strong communication skills (both written and verbal)
- Patience and possess a passion for client servicing/customer service
This is a reputable global technology firm that needs no introduction. To excel in this Senior Client Services Coordinator position, you need to be a great communicator, independent and driven.
If you are customer-centric and possess the right attitude, this role is a great job opportunity for you.
Apply today to learn more.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1653684 Shayna Ang