Admissions Manager (3 years FTC)

Admissions Manager (3 years) Salary: S$6,500 - S$7,500 per month Location: Singapore Keywords: admissions operations, data-driven insights, customer experience, team leadership, process improvement, compliance, stakeholder collaboration, forecasting, CRM systems, educational sector

An exceptional opportunity has arisen for an Admissions Manager to join a leading international school in Singapore, offering a highly competitive salary of S$6,500 - S$7,500 per month. This role is perfect for someone who thrives in a collaborative and supportive environment where your expertise in admissions management, data analytics, and customer service will be truly valued. You will play a pivotal part in shaping the admissions journey for families from their first enquiry through to enrolment, ensuring every interaction is seamless and welcoming.

The organisation is renowned for its commitment to professional development, inclusivity, and fostering a culture where every team member’s contribution is recognised. If you are passionate about making a difference in the educational sector and want to work somewhere that values flexibility, continuous learning, and genuine teamwork, this could be the next step in your career.

• Enjoy a generous monthly salary package with opportunities for ongoing training and professional growth within a respected international educational institution.
• Be at the heart of a warm, inclusive team culture that prioritises collaboration, knowledge sharing, and support across all departments.
• Take ownership of impactful projects that directly enhance the admissions experience for families while working closely with senior leaders on strategic initiatives.

What you'll do:

As an Admissions Manager based in Singapore, you will be entrusted with leading the full spectrum of admissions activities from initial family contact through to successful student onboarding. Your day-to-day responsibilities will involve not only managing the operational flow but also driving improvements through insightful data analysis and system optimisation. You will have the chance to shape how data is collected and interpreted—turning numbers into meaningful recommendations that enhance both conversion rates and overall family experience.

By owning key systems like OpenApply and iSAMS you will ensure seamless integration across platforms while maintaining strict compliance with data protection standards. Your ability to set clear service benchmarks will guarantee that every prospective family receives timely communication tailored to their needs. In addition to managing your own workload you’ll provide guidance to Admissions Officers—coaching them towards shared goals while nurturing a collaborative team spirit. Working alongside academic leaders as well as marketing finance operations teams you’ll help align admissions strategies with broader organisational objectives ensuring each student’s journey begins smoothly.

• Lead the daily operations of the admissions office by overseeing enquiries, applications, assessments, offers, acceptance processes, onboarding activities, and handover to academic teams.
• Transform admissions and enrolment data into actionable insights and accurate forecasts that inform strategic decision-making at both operational and leadership levels.
• Own and optimise admissions systems such as OpenApply and iSAMS by ensuring optimal configuration, user permissions management, automations implementation, and robust audit trails.
• Maintain rigorous data governance practices aligned with PDPA regulations and organisational policies to ensure compliance and secure handling of personal information.
• Design and maintain comprehensive dashboards and reports for senior leadership that track pipeline health, conversion rates, yield metrics, time-to-decision statistics, and capacity utilisation trends.
• Build detailed enrolment forecasts and scenario models using historical trends, cohort analyses, and market intelligence to support planning and resource allocation.
• Champion workflow standardisation and automation by partnering with IT/Data teams to maintain robust integrations between platforms while reducing manual data entry errors.
• Set high service-level standards for response times, application decisions, offer turnaround times, onboarding milestones, and ensure consistent delivery of personalised communications to prospective families.
• Line-manage Admissions Officers by setting goals, providing coaching and feedback through performance reviews, developing training plans, organising daily huddles, and fostering a positive team culture.
• Collaborate closely with academic leads on placement decisions as well as with marketing, finance, operations colleagues to ensure smooth transitions throughout the admissions lifecycle.

What you bring:

To excel as an Admissions Manager you will bring substantial experience from roles involving complex admissions processes or related functions where data plays a central role. Your background should demonstrate not only technical proficiency with CRM systems but also an ability to interpret analytics into practical solutions that benefit both families and internal stakeholders. You are adept at managing sensitive information within regulatory frameworks such as PDPA ensuring compliance at every stage. Your interpersonal strengths mean you can communicate clearly across cultures build rapport quickly respond empathetically even under pressure.

As someone who enjoys supporting others’ growth you’ll thrive when coaching team members towards shared objectives always seeking ways to improve efficiency quality outcomes together. Your natural curiosity drives you towards continuous improvement—whether it’s refining workflows automating routine tasks or enhancing reporting capabilities—making you an invaluable asset within any forward-thinking educational environment.

• A degree or equivalent qualification or relevant experience ideally complemented by further training in data analytics information management or CRM administration.
• Proven track record in admissions enrolment management or another data-rich operational function within an educational context or similar environment.
• High proficiency in using admissions or CRM systems such as OpenApply iSAMS or comparable platforms including configuration user management automations documentation maintenance.
• Demonstrated success in dashboarding analytics (e.g., Excel Power BI) building forecasts scenario models translating complex datasets into actionable insights for non-technical stakeholders.
• Experience leading teams improving processes delivering measurable gains in conversion rates or customer satisfaction within a collaborative setting.
• Strong analytical skills combined with meticulous attention to detail enabling you to uphold data accuracy integrity across multiple platforms datasets.
• Comprehensive understanding of data governance PDPA principles especially as they relate to educational institutions consent retention access controls secure transfer storage of personal data.
• Excellent interpersonal communication skills allowing you to engage confidently with diverse international families colleagues at all levels fostering trust empathy throughout interactions.
• Service-oriented mindset composure under pressure strong organisational time management abilities adaptability when balancing multiple priorities responsibilities simultaneously.
• Curiosity openness towards new ideas willingness to seek out opportunities for automation simplification enhancement of both family staff experiences.

What sets this company apart:

This international school stands out for its unwavering commitment to creating an inclusive nurturing environment where every employee’s contribution is celebrated beyond their formal job description. The organisation places immense value on collaboration—encouraging staff from all backgrounds disciplines to share knowledge support one another achieve collective success. Professional development is woven into the fabric of daily life here; whether through structured training opportunities mentorship programmes or cross-functional projects there are countless avenues for personal growth advancement.

The school’s dedication extends beyond its students—it actively fosters wellbeing among employees by promoting flexible working arrangements open communication channels transparent leadership practices. With a reputation built on trust respect community engagement this is a place where your passion for education can flourish alongside like-minded professionals who genuinely care about making a positive impact together.

What's next:

If you are ready to take your career in admissions management to new heights within a supportive international school community we encourage you to apply now!

Apply today by clicking on the link provided—your next rewarding challenge awaits.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir