Solutions Architect (RPO Experience)

Are you Robert Walters?

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential.

We offer our people incredible career opportunities as well as an inclusive culture and flexible working.

What you’ll be doing:

Responsible for designing innovative, bespoke, and robust solutions for both prospective and existing clients. The Solutions Architect reports into the Head of Solutions and will work in partnership with a number of internal stakeholders to:

• Design and agree solutions for all opportunities originated by the Sales team.
• Direct the delivery of bids and proposals from a sales perspective, ensuring all aspects of the proposal reflect and promote the solution effectively
• Lead the sales-to-implementation handover and provide expertise and support on all elements of the solution sold from the award of preferred bidder to go-live
• Ensure the integrity and durability of our solutions by attending review meetings for new clients, and working with operational leadership to design new services that meet the client’s changing needs
• Promote Resource Solutions as a market-leading RPO provider by translating innovative concepts into operational reality through solution design

Responsibilities:

New Business Development

• Working in partnership with sales lead to gain a full understanding of the client's key drivers and requirements in order to establish and articulate the value proposition which will inform all elements of the solution
• Reviewing all client documentation / data released as part of a tender, gather market intelligence on the client and prepare detailed opportunity overview document
• Lead solution design whiteboarding sessions to define client tailored solutions. Engage internal stakeholders and manage their input in development of solution and value proposition.
• Responsible for designing best in class fully-tailored solutions (account team structure, sourcing mix, service levels, technology, defined processes, and service scope)
• Ongoing engagement with the commercial team to ensure the commercial viability of the proposed model
• Working in partnership with the Bids/Sales Team to ensure that all elements of the proposal reflect and promote the agreed solution by: identifying RFI/RFP questions that require Solutions input and holding mini-whiteboarding sessions/briefings as required to structure an effective response which is then written by the Bids team, acting as a go-to individual for queries and clarifications in supporting the Bid Team
• Ownership and delivery of client workshops as an expert in RPO and MSP solutions to shape the operating model.
• Assisting Sales through attendance at client meetings and presentations throughout the sales process
• Manage senior (including board level) internal stakeholders and challenge thinking to ensure market-leading/winning solutions are created
• Engaging and negotiating with third-party vendors (eg ATS, CRM, VMS providers) to scope and select their involvement as part of the solution development process.
• Work to flex and adapt the solution in collaboration with sales lead, commercial team, and operational stakeholders as part of ongoing negotiation with clients throughout the tender process

Sales-to-implementation:

• Prepare all documentation and lead implementation handover sessions, including documenting all pertinent aspects of the solution sold, and any outstanding / unresolved issues.
• Act as ongoing point of contact for the implementation team and aligned project manager on all questions related to the proposal / solution sold
• Maintain continuity of communications with key client stakeholders throughout implementation

Product development and innovation:

• Working with the Innovation team and other stakeholders tasked with driving innovation to ensure that outputs are reflected in solution design and bid submissions
• Design and packaging of new solutions to ensure market-leading offering is maintained
• Conducting ongoing competitor/market intelligence to identify ways of sharing this information with internal and external audiences
• Own and participate in working groups around key pieces of innovation as a sales/solutions SME

Attributes & Skills

• Good understanding of the RPO/MSP outsourcing industry
• Ability to manage and prioritise multiple deadlines
• Strong attention to detail
• Good excel skills, able to manipulate and interpret data
• Adaptable communication style, able to engage both technical and non-technical audiences
• Confident presenter who is able to clearly articulate design thinking principles and solution benefits
• Sound understanding of resourcing technologies, emerging markets and current influences impacting the world of work
• An innovative thinker, able to challenge the status quo
• Experience in solution design, recruitment operations, service optimisation or project management
• Commercial mindset.

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties.

The requirements of this role may change over time and staff are required to comply with all such reasonable changes.

“As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.”

Robert Walters - Global Talent Solutions

Apply now.