Senior Clinical Specialist

A leading medical device organisation in Singapore is seeking a Clinical Senior Specialist to join their Cardiac Rhythm Management team. This role offers you the opportunity to make a meaningful impact by providing essential clinical support to hospitals, medical professionals, and allied partners.

What you'll do:

As a Clinical Senior Specialist Cardiac Rhythm Management, your day-to-day responsibilities will centre around delivering exceptional clinical support for advanced cardiac devices. You will engage directly with hospitals, doctors, and allied partners to facilitate smooth procedural consultations, provide technical troubleshooting during implantations, and ensure compliance with healthcare regulations. Your role involves collaborating on tenders, managing consignment stocks, resolving technical issues swiftly through diagnostic analysis, and supporting marketing initiatives such as workshops or congresses. By developing strategic account plans tailored to each hospital’s needs and mentoring new employees within the team, you will help drive business growth while maintaining high standards of patient care. Success in this role requires a compassionate approach towards customers, an ability to connect effectively with medical professionals, and a commitment to sharing knowledge within a communal environment.

• Deliver comprehensive clinical support for the cardiac rhythm management portfolio to hospitals, medical professionals, and allied partners both directly and indirectly.
• Build and maintain strong customer relationships through excellent service delivery and support functions that contribute to outstanding customer experiences.
• Attend to doctors or key opinion leaders such as cardiologists and electrophysiologists in both private and government hospital settings, ensuring their needs are met promptly.
• Work collaboratively with hospitals on tenders and consignment stocks as well as channel partners on tender processes to ensure seamless supply chain operations.
• Provide technical support including maintenance of tools, testing procedures, and prompt responses to field inquiries from doctors regarding cardiac devices.
• Assist with implantations and procedures while following up closely with patients and healthcare teams to ensure optimal outcomes.
• Resolve issues efficiently by conducting thorough root cause analysis and implementing effective solutions within clinical environments.
• Develop and implement strategic account plans that align with organisational goals while maintaining compliance with established business guidelines and healthcare regulations.
• Manage key processes and procedures related to cardiac device operations while ensuring strict adherence to company policies and regulatory standards.
• Initiate sales activities in collaboration with the marketing team, supporting programmes, workshops, congresses, and clinical studies as required.

What you bring:

To excel as a Clinical Senior Specialist Cardiac Rhythm Management, you bring proven experience from the cardiac medical device sector along with deep knowledge of ECGs and arrhythmias. Your educational background equips you with scientific understanding necessary for procedural consultations while your hands-on experience allows you to navigate sterile environments confidently. You possess strong communication abilities that foster positive relationships with doctors—enabling collaborative problem-solving during implantations or device troubleshooting. Your analytical mindset helps resolve technical challenges efficiently; meanwhile your nurturing attitude supports new team members’ growth through mentoring. By staying current on trends within medical device segments and identifying potential business opportunities proactively, you contribute meaningfully not only to patient care but also organisational success. Your empathy towards customers combined with sensitivity towards regulatory requirements makes you an indispensable member of the team.

• Bachelor’s degree in life sciences, engineering or a related medical discipline is required for this position.
• Minimum three years’ experience in the cardiac medical device industry is preferred for senior candidates seeking this specialist role.
• Prior knowledge of ECGs (electrocardiograms) and cardiac arrhythmias is highly advantageous for understanding complex clinical scenarios.
• Strong written and verbal communication skills in English are essential for effective interaction with healthcare professionals across diverse settings.
• High levels of energy combined with passion for driving product adoption within assigned accounts are crucial for success in this role.
• Proven ability to work within sterile room environments during procedural consultations demonstrates your familiarity with medical device protocols.
• Established relationships with doctors enable you to support product lines efficiently through collaborative engagement.
• Demonstrated expertise in providing clinical support during surgical procedures ensures patient safety and optimal outcomes.
• Effective interpersonal skills allow you to build trust among colleagues while mentoring new employees through guidance, advice, feedback, and support.
• Analytical thinking paired with diagnostic skills enables you to troubleshoot technical issues quickly within fast-paced clinical environments.

What sets this company apart:

This organisation stands out as a trusted leader in the medical device industry by prioritising patient outcomes through innovative cardiac rhythm management solutions. Employees benefit from flexible working opportunities that accommodate personal commitments alongside professional responsibilities. The company invests heavily in training programmes—offering access to workshops, congresses, and ongoing education so staff remain knowledgeable about emerging technologies. A supportive leadership culture encourages collaboration across departments; mentoring is actively promoted so every team member feels valued regardless of experience level. The workplace fosters inclusivity by welcoming under-represented groups into its network; generous pension contributions further demonstrate commitment towards employee wellbeing. With a focus on communal growth rather than individual competition, this organisation creates an environment where compassion drives both business performance and patient satisfaction.

What's next:

If you are ready to share your expertise in cardiac rhythm management while making a real difference in patient care across Singapore’s hospitals—this is your opportunity!

Apply today by clicking on the link provided below; take the next step towards joining a supportive team dedicated to advancing healthcare excellence.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23116145 Jeon Chan