Our client is seeking a Luxury CRM Manager for the SEA region. This role is an exciting opportunity to manage and develop the Luxury CRM database across various markets including Singapore, Thailand, Malaysia, Indonesia, and Vietnam.
What you'll do:
As a Luxury CRM Manager, you will play a pivotal role in managing the Luxury CRM database across various SEA markets. Your primary responsibilities will include developing communications campaigns focused on the luxury portfolio, generating revenue through sales of luxury variants, leading salesforce campaigns, and identifying valuable consumer segments. You will also ensure customer data policy compliance, manage consumer data acquisition initiatives, and maintain agency relationships. This role requires a strategic thinker with strong analytical skills who can drive continuous improvement in service and business performance.
- Develop and manage communications campaigns focused on the luxury portfolio.
- Generate revenue through sales of ongoing luxury variants and new high-age releases.
- Lead the development of all salesforce campaigns for SEA.
- Identify most valuable consumer segments and analyse business performance.
- Ensure customer data policy compliance and accuracy of dashboards.
- Proactively upkeep price books in the CRM system.
- Drive and manage consumer data acquisition and retention initiatives in SEA.
- Manage agency relationships to ensure effective operation of the Luxury CRM system.
What you bring:
The ideal candidate for the Luxury CRM Manager position brings a wealth of experience in CRM management and marketing. You have a strong understanding of data analytics and governance, with proven ability to develop effective communication campaigns. Your experience in revenue generation through sales strategies sets you apart from others. Proficiency in Salesforce or similar CRM systems is essential for this role. You understand customer data policy compliance and have experience managing agency relationships. Your ability to identify valuable consumer segments will be key to your success in this role.
- Proven experience in CRM management and marketing.
- Strong understanding of data analytics and governance.
- Ability to develop effective communication campaigns.
- Experience in revenue generation through sales strategies.
- Proficiency in Salesforce or similar CRM systems.
- Understanding of customer data policy compliance.
- Experience in managing agency relationships.
- Ability to identify valuable consumer segments.
What sets this company apart:
Our client is a globally recognised company known for its commitment to innovation and excellence. They offer an inclusive work environment that values diversity and fosters collaboration. Their employees enjoy flexible working opportunities, generous pensions contributions, training opportunities, and supportive leadership. This is an exceptional opportunity to join a company that is committed to the professional growth and personal development of its employees.
What's next:
If you're ready to take your career to the next level with a role that offers challenge and growth, apply today!
Apply Today by clicking on the link. We look forward to receiving your application!
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23116145 Jeon Chan
