Senior Systems Analyst
Salary SGD67700 - SGD101700 per annum + Market Aligned
Consultant Stephanie Tan (R1768414)
Date posted 14 August 20192019-08-14 2019-09-13 it Singapore SG SGD 67700 101700 101700 YEAR Robert Walters https://www.robertwalters.com.sg https://www.robertwalters.com.sg/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Senior Systems Analyst job has just become available at one of the most reputable pharmaceutical companies based in Singapore. You will be responsible for L2 application support ensuring operational excellence and the reliable operations of global and critical systems.
About the Senior Systems Analyst Role:
You will be working as a Senior Systems Analyst at one the fastest growing pharmaceutical companies in the Southeast Asia region.
- Ensure operational excellence and reliable operations of global/critical systems
- Define system release processes, operational support models and drive continual service improvements
- Develop solutions for critical incidents and root cause analysis, and closely align changes with the other M&S sub-departments
- Handle L2 support and in the event that the ticketing issue cannot be resolved, will be escalated to L3
- Handle Veeva/Salesforce CRM
- Ideally a relevant degree holder but open to diploma holders (engineering diploma)
- Three to five years' support experience with vendor management exposure
- Two to three years of CRM domain knowledge
- SFDC.com administrator, SOQL/PL SQL, analytic/troubleshooting/problem solving skills
- SSL/web hosting/software development experience is a plus
- SFDC/Veeva admin certifications is a bonus though not a must
This international pharmaceutical company needs no introduction and is recognised as the leader in their field of expertise. They develop breakthrough therapies and innovative healthcare solutions for both animals and humans. With about 50,000 employees worldwide, they focus on growth and development for all their employees.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Senior Systems Analyst job.
Apply today to learn more.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1768414 Stephanie Tan