CRM Support Analyst (Veeva/Force.com)
Salary SGD4500 - SGD5500 per month
Consultant HuiTing Eeo (R1766259)
Date posted 12 July 20186 Battery Road Singapore 049909 Robert Walters Singapore
A CRM Support Analyst (Veeva/Force.com) job based in Singapore has just become available at a leading pharmaceutical company.
About the CRM Support Analyst (Veeva/Force.com) role:
You will be part of a global team of analysts providing world-class seamless solutions to global business stakeholders. This company based in the CBD offers growth and endless international opportunities. In this role, you will be providing support for the Veeva CRM system.
- Ensure operational excellence and reliable operation of critical systems regionally, including Japan and India
- Define system release processes, operational support models and drive continual service improvements
- Develop solutions for critical incidents and root-cause analysis and closely align changes with the other M&S sub-departments
To succeed as aCRM Support Analyst (Veeva/Force.com), you should come with strong technical and communication skills.
- Four to six years' experience supporting any type of CRM systems e.g. Veeva, Salesforce (SFDC), Microsoft's Dynamics CRM platform, Hubspot, Infusionsoft, Zoho, Siebel, SugarCRM, NetSuite, Peoplesoft CRM, etc.
- Experience with regional level-one support
- Experience interacting with users in an end-user environment
- Experience and certification with Veeva CRM or Froce.com will be a huge plus
- CRM certification will be a bonus
The company is one of the leading pharmaceutical houses globally, operating in more than 100 locations. The focus of the company includes researching, developing, manufacturing and marketing new medications of high therapeutic value for human and veterinary use.
If you are looking for a CRM support role and have previous experience in its implementation, or if you are a local CRM Support Analyst (Veeva/Force.com) who is looking for regional exposure, this is the role for you.
Apply today to discuss this exciting opportunity.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1766259 Eeo Hui Ting