Business System Analyst
Salary SGD5500 - SGD6000 per month
Consultant Geraldine Lee (R1872856)
Date posted 06 September 2018 2018-09-062018-10-06 fmcg 6 Battery Road Singapore 049909 Robert Walters Singapore
As a result of ongoing and continued successes both within Singapore and internationally, this global FMCG industry leader has a job opportunity for a Business System Analyst to be based in Singapore.
About the Business System Analyst (1-year contract) Role:
You will be part of the regional IT team and APAC region and help support the Application Support & Maintenance Manager, Asia-Pacific to enhance the business operations for the FMCG group's CRM and POS applications.
- Understand business needs and requirements for any functional change request
- Foster and maintain good relationships with internal and external stakeholders
- Manage, troubleshoot and resolve all application incidents and change request tickets, meeting SLA standards
- Work with Application Support & Maintenance Manager to provide technical work around solutions while resolving root cause of problem tickets
- Develop and maintain a database of known issues, causes and resolutions to guide the development and support teams in minimising the impact of incidents
- Manage the response, resolution and post-incident analysis of major incidents to ensure deficiencies are identified, learnings are documented and changes implemented to limit risk of future recurrence
- Manage all phases of UAT with the relevant users and ensure successful implementation to production
To succeed in the Business System Analyst (contract) role, you will play a key role in improving applications to ensure users and key stakeholders in the markets and regional office have the best user experience.
- Three to five years' experience as a Business Analyst/Systems Analyst
- Preferably two to three years’ experience in an IT retail environment
- Experienced in database SQL knowledge and report analysis experience
- Microsoft Server knowledge; strong Microsoft Excel analysis skills
- Project management skills
- Excellent written and verbal communication skills
The successful Business System Analyst (contract) will join a FMCG company whose expertise has made them the leader in their field. This well-recognised brand offers a great working environment in this dynamic company.
If you have a successful track record as a Business System Analyst, you can take your career forward with this exciting role.
Apply now or call me to discuss this new opportunity.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1872856 Geraldine Lee