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Director, Head of Trust

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Director, Head of Trust Key Skills: Trust Operations, Strategic Development, Team Leadership, Project Management

Our client is seeking an inspirational and inclusive Director, Head of Trust to lead their team in a dynamic and fast-paced operations environment. This role offers the opportunity to manage a diverse portfolio of trust clients, supervise trust administration, and fulfil trustee duties. The successful candidate will be responsible for strategic development and service delivery across multiple operational sub-teams. This role requires a strong understanding of regulatory requirements and an organised approach to work under pressure while consistently meeting deadlines.

* Lead and manage initiatives, projects, and ad hoc tasks in a complex operations environment

* Support career path and growth for all team members through coaching and guidance

* Partner with Trust Product to plan for tools and product improvements

What you'll do:

As the Director, Head of Trust, you will play a pivotal role in managing a diverse portfolio of trust clients. You will be the primary point of contact for these clients, overseeing trust administration and fulfilling trustee duties. Your leadership skills will be crucial in driving key initiatives across the team, ensuring alignment with our values and business goals. You will also have the opportunity to shape the future of our Trust Operations through strategic development and service delivery. Your commitment to fostering team cohesion, developing great leaders within your team, and building strong engagement will contribute significantly to our mission of Operational Excellence.

* Manage a portfolio of trust clients as the primary point of contact, supervising trust administration and fulfilling trustee duties

* Efficiently lead and manage initiatives, projects, and ad hoc tasks, conducting regular reviews of business performance

* Responsible for Trust Operations strategic development and service delivery across multiple operational sub-teams

* Work closely with senior management to drive key initiatives across the team to ensure that they continue to evolve in line with our values and business goals

* Support the career path and growth for all team members; providing coaching and guidance when needed, holding regular career conversations

* Hold team members accountable to expectations and performance manage direct reports

* Develop great team leaders, foster team cohesion, and build strong team engagement

* Build on Trust and Trust Operations Priorities to adapt to your operational mission and vision

* Own operational planning and strategy to work towards Operational Excellence

* Partner with Trust Product to plan for tools and product that will improve operational productivity and quality, and be a strong source of feedback for fraud trends, attacks, and gaps

What you bring:

The ideal candidate for the Director, Head of Trust role will bring a wealth of experience in the trust industry, with a minimum of 10 to 15 years under their belt. A STEP qualification would be advantageous. Your previous experience as a Resident Manager in a Singapore licensed trust company will be highly valued. You will have an in-depth knowledge of trust law, company law, and administrative practices. Your strong understanding of regulatory requirements such as MAS, AML, and KYC will be crucial in this role. With your strategic mindset, analytical skills, and project management capabilities, you will drive our Trust Operations towards Operational Excellence. Your excellent communication skills will enable you to articulate complex issues clearly and effectively.

* Possess a minimum of 10 years to 15 years’ experience in the trust industry; STEP qualification is advantageous

* Previous experience as a Resident Manager in a Singapore licensed trust company preferred

* In-depth knowledge of trust law, company law, and administrative practices

* Strategic mindset, analytical skills, project management capabilities

* Excellent communication skills to articulate complex issues clearly

* Organised approach to work under pressure and consistently meet deadlines

What sets this company apart:

Our client is a leading player in the financial services industry with a reputation for excellence. They are committed to fostering an inclusive and diverse work environment where every employee feels valued and respected. They believe in providing opportunities for growth and development, encouraging their employees to reach their full potential. Their dynamic and fast-paced operations environment offers exciting challenges and rewarding experiences.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

Contract Type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Operations

Industry: Financial Services

Salary: SGD10000 - SGD12000 per month

Workplace Type: Hybrid

Experience Level: Director

Location: Singapore

Job Reference: V9H862-C3F818AB

Date posted: 31 May 2024

Consultant: Eileen Tham (R22107048)

Phone number: +65 6228 0280

eileen.tham@robertwalters.com.sg

Eileen Tham (R22107048)

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