Client Lifecycle Specialist, Senior Officer

An attractive Client Lifecycle Specialist, Senior Officer job has just become available at a reputable financial services firm based in Singapore. You will be reporting directly to the Head of Client Lifecycle, APAC.

About the Client Lifecycle Specialist, Senior Officer Role:
In this role, you will be part of the client lifecycle team, assessing individual client onboarding scenario and apply the appropriate level of Customer Due Diligence (CDD) to ensure complete documentation and ensure the company meets the required obligations under relevant AML regulations and guidance.

Key Responsibilities:

• Ensure complete compliance on approve cases within own delegated authority or for cases that exceed delegated authority submit for further approval
• Research and analyse background of new and existing clients
• Communicate and explain any reasons for rejection to brokers or requesters in course of research
• Perform regular periodic reviews of client accounts based on set review dates
• Review and approve changes to Client Data Maintenance, and update data into Client Onboarding systems, update systems and other workflow tools as necessary
• Provide day-to-day AML/KYC advice and guidance to the brokers
• Identify and escalate to the Legal, Compliance or MLRO (Advisory), based on escalation matrix, any issues, risks or control weaknesses in onboarding process, work/low systems and controls and suggest possible solutions
• Keep abreast of regulatory and legal initiatives, highlighting significant AML/KYC/sanctions compliance issues and advising on implications of changes in regulation to the onboarding process
• Maintain procedures, system controls and identify key process improvements related to the KYC/AML processes for all business products
• Perform ad hoc duties as required

To succeed in this Client Lifecycle Specialist, Senior Officer role, you will have experience in performing KYC/AML and CDD with corporate and institutional clients. You will also possess good communication skills, both spoken and written as the role requires direct liaising with clients and cross functions.

Key Requirements:

• Degree or equivalent in the finance field
• At least four to six years of relevant work experience in a similar industry
• Experience with screening tools, preferably Worldcheck
• Understanding of AML/KYC documentation requirements and structure of trading counterparts
• Good understanding of financial regulations affecting AML/KYC client onboarding process
• Demonstrated good judgement and decision making in escalating potential risk to the firm
• Good communication skills, both verbal and written
• Strong personal interpersonal and organisational skills
• Detailed and meticulous in performing checks against the company’s policies
• Tenacity coupled with a positive attitude when dealing with complex situations
• Team-oriented, both locally and globally
• Good information gathering skills and an ability to work on own initiative
• Ability to deliver while working under pressure and tight deadlines
• Ability to adapt to changes and new challenges
• Proficient in Microsoft Office, such as Excel

This esteemed company is operating at the heart of the world’s financial, energy and commodities markets. They are professional intermediaries playing a pivotal role in the world’s financial markets, covering FX, Rates, Credit, Equities, Energy and Commodities. Globally, the company is a leading provider of market participants, with execution via a range of regulated venues, covering a full spectrum of over-the-counter (OTC) asset classes.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Lifecycle Specialist, Senior Officer role.

Apply today to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R21100257 Nathalie Chieng