Client Services Analyst
Salary SGD4000 - SGD4500 per month
Consultant Glen Chua (R1435983)
Date posted 06 December 2018 2018-12-06banking 6 Battery Road Singapore 049909 Robert Walters
An exciting Client Services Analyst job has just become available at one of the most respected global financial institutions based in Singapore. This is a role for an Client Services Analyst who is a leader in their field.
About the Client Service Analyst Role:
In this business critical role you will be responsible for day-to-day servicing of Clients based in the Asia Pacific Region.
- Client Account Management supporting a portfolio of clients as primary coverage and face-off
- Client focused and engage in building and fostering good relationship with existing clients
- Acting as communication bridge between clients and internal parties to resolve client issues / queries
- Participate in client visits with Sales & Marketing (New Business Pitches / Ongoing Client Service)
- Provide clients with in-person demonstrations of client interface systems
- Provide new product/market support to clients
- Carry out process improvement reviews to improve client servicing standards
- Participate and manage projects to delivery
- Breaks investigation and resolution on client issues
To succeed in the Client Service Analyst job, you will need to be the one-stop point of contact for the clients to navigate their queries and issues through the organisation.
- Two to three years of relevant experience is required
- Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner
- Strong personal interpersonal and organisational skills
- Comprehensive understanding of the dynamics of financial regulation
This is a leading global top tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines. This organisation offers exceptional job opportunities for growth and career development with the right ethos and practices which makes it a great place to work.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Service Analyst job .
Apply today or call me to discuss this exciting opportunity.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua