Solutions Consultant
Solutions Consultant
Business Registration Number: 199706961E
Licence: B550103E
Company Information:
My client is a leading global provider of content-enabled workflow solutions to professionals in law firms, corporations, government, law enforcement, tax, accounting, academic institutions and risk and compliance assessment.
Key Responsibilities:
The Business Process Consultant will become part of the Practice Management Professional Services team based in Singapore. The Professional Services team provides Consulting, Training, Implementation and Technical support for workflow automation systems, document automation and document management systems. You will be responsible for analysing and documenting business requirements, delivering technology solutions (that are aligned with business requirements), delivering training courses and maintaining trust-based relationships with the Customer.
Provide professional services to Customers during the implementation of Practice Management solutions including business analysis, consultancy, training and support;
Provide assistance to the Clients sales teams in assessing requirements of customers and prospective customers in relation to Practice Management solutions;
Install and configure Practice Management solutions in conjunction with Customer requirements;
Conduct Practice Management solution demonstrations in conjunction with Clients Account Managers;
Identify opportunities for use of Clients solutions and consulting services;
Record all contact with Customers in internal systems and adhere to Project Management Office governance protocols;
Assist with product definition and documentation as well Quality Assurance and testing, when required.
Key Requirements:
University Degree qualified
Competency with the Microsoft Office product suite
Technical competency with Scripting/VBA Programming for MS Word
(NB: Our technical solutions involve Business Process Automation, Python Scripting and Scripting in proprietary languages, SQL and configuring client/server applications)
Strong Analytical skills and Logical reasoning ability
Highly developed problem solving skills
Excellent Oral and Written communication skills
Impeccable Presentation skills
Self-Motivated and a can-do attitude
Interested applicants should email their CV to pri.sandhu@robertwalters.com.sg, quoting Ref. No. PSX/513100 Alternatively, to find out more about this opportunity, please contact Pri at (65) 6228 0223